Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Get Orion AI AB (hereinafter referred to as 'oriiion', 'we', 'us', or 'our'), you agree to be bound by these Terms of Service (the 'Terms'), our Privacy Policy, our Cookie Policy, and all applicable laws and regulations. If you do not agree with any of these Terms, you may not use the Service.

You must be at least 16 years old to use the Service. By creating an account, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into these Terms.

We reserve the right to update or modify these Terms at any time. We will notify you of material changes via email or through our platform at least 30 days before they take effect. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

2. Service Description

oriiion is an AI-powered digital marketing platform that helps businesses automate and manage their social media presence. The Service includes, but is not limited to:

• AI-generated social media content (text, images, and video)
• Automated scheduling and publishing of posts
• Multi-platform publishing to Instagram, Facebook, and LinkedIn
• Engagement analytics and performance tracking
• AI-generated personalized newsletters
• Thought Leader content creation for LinkedIn

The features available to you depend on your subscription plan (AutoPilot or Thought Leader). We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

3. Account Registration & Security

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain a strong, unique password and keep your login credentials confidential
• Notify us immediately at support@oriiion.ai of any unauthorized access to or use of your account
• Not share your account credentials with any third party or allow others to access your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if we suspect unauthorized access, a security breach, or a violation of these Terms.

4. Subscription & Billing

Access to the Service requires a paid subscription. By subscribing, you agree to the following billing terms:

• Subscriptions are billed on a recurring basis (monthly or annually) based on your selected plan
• All payments are processed securely through Stripe. We do not store your full payment card details on our servers
• Subscriptions auto-renew at the end of each billing cycle unless cancelled before the renewal date
• We may adjust pricing with at least 30 days notice. Price changes will apply from your next billing cycle
• If a payment fails, we may retry the charge and/or suspend access to the Service until payment is received

All prices are displayed excluding VAT (moms) unless otherwise stated. Applicable VAT will be added according to Swedish tax regulations.

5. Free Trials & Cancellation

We may offer free trial periods at our discretion. Regarding cancellation:

• You may cancel your subscription at any time through your account dashboard or by contacting support@oriiion.ai
• Upon cancellation, you retain access to the Service until the end of your current billing period
• After cancellation, your account data will be retained for 30 days to allow recovery, after which it may be permanently deleted in accordance with our Privacy Policy
• Payments already made are non-refundable, except where required by applicable law

6. AI-Generated Content

The Service uses artificial intelligence (including OpenAI and other providers) to generate content. You acknowledge and agree that:

• You retain ownership of content you upload to the platform. AI-generated content created through the Service is licensed to you for your commercial use
• AI-generated content may not always be accurate, complete, or appropriate. You are solely responsible for reviewing, editing, and approving all content before it is published
• You must review all AI-generated content for factual accuracy, brand alignment, and compliance with applicable laws before publishing
• We make no warranties regarding the quality, originality, or suitability of AI-generated content for any particular purpose
• AI-generated content may inadvertently resemble existing third-party content. You are responsible for ensuring the content does not infringe on third-party intellectual property rights

7. Intellectual Property

The Service, including its source code, design, logos, branding, proprietary AI models, and documentation, is owned by Get Orion AI AB and is protected by Swedish and international intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

You retain all rights to content you upload to the platform (e.g. images, brand guidelines, written copy). By uploading content, you grant oriiion a non-exclusive, worldwide, royalty-free license to use, process, and display your content solely for the purpose of providing and improving the Service.

8. Acceptable Use Policy

You agree not to use the Service to:

• Engage in any activity that violates applicable laws or regulations
• Create, publish, or distribute harmful, threatening, abusive, defamatory, or hateful content
• Infringe on the intellectual property, privacy, or other rights of third parties
• Send spam, unsolicited bulk messages, or engage in deceptive marketing practices
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Interfere with or disrupt the integrity or performance of the Service or its infrastructure
• Misrepresent your identity or impersonate any person or entity
• Use automated scripts, bots, or scrapers to access the Service outside of the intended interface

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, without refund, and may be reported to law enforcement authorities where appropriate.

9. Third-Party Integrations

The Service integrates with third-party platforms. Your use of these integrations is subject to the respective platform's terms of service:

• Meta (Facebook/Instagram): Social media publishing and engagement data. Subject to Meta's Terms of Service and Platform Terms.
• LinkedIn: Thought Leader content publishing and profile integration. Subject to LinkedIn's User Agreement.
• Stripe: Payment processing and subscription management. Subject to Stripe's Terms of Service.
• OpenAI: AI content generation. Subject to OpenAI's Usage Policies.

We are not responsible for the availability, accuracy, or policies of third-party services. Changes to third-party APIs may affect our Service without prior notice.

10. Data Protection & Privacy

We take data protection seriously and process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swedish data protection laws.

For full details on how we collect, use, and protect your personal data, including your rights under GDPR (access, rectification, erasure, portability, restriction, objection), please read our Privacy Policy.

If your organization requires a Data Processing Agreement (DPA), please refer to our Data Processing Agreement.

You have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) at imy.se if you believe your data protection rights have been violated.

11. Service Availability & Support

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service is provided on an as-is and as-available basis.

Planned maintenance windows will be communicated in advance when possible. We aim to schedule maintenance during off-peak hours to minimize disruption.

In the event of a security incident or data breach, we will follow our published incident response procedures. For details, see our Incident Response Policy.

Customer support is available via email at support@oriiion.ai. We aim to respond to all inquiries within 2 business days.

12. Limitation of Liability

To the maximum extent permitted by applicable law, oriiion and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill.

Our total aggregate liability arising out of or related to these Terms or the Service shall not exceed the total amount you have paid to oriiion in the twelve (12) months preceding the claim.

Nothing in these Terms shall limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to indemnify and hold harmless Get Orion AI AB, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content you upload, publish, or distribute through the Service.

14. Termination

You may terminate your account at any time by cancelling your subscription and contacting support@oriiion.ai. We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination to allow for recovery, after which it may be permanently deleted in accordance with our data retention policies.

The following sections survive termination: Intellectual Property, Limitation of Liability, Indemnification, Governing Law & Dispute Resolution, and any other provisions that by their nature should survive.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Any dispute arising out of or in connection with these Terms shall be settled by the competent courts of Jönköping, Sweden. For consumers within the EU, mandatory consumer protection laws of your country of residence may also apply.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: